At Everything Blocks, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a refund within 30 days from the date of purchase. Conditions for Refund Eligibility: Time Limit: Refunds are eligible within 30 days from the date of purchase. Beyond this period, we are unable to offer refunds. Condition of Items: Items must be returned in like-new condition, unused, unworn, and with all original tags and packaging intact. Any signs of wear, damage, or alteration may void the refund eligibility. Proof of Purchase: To process your refund, you must provide proof of purchase, such as a receipt or order confirmation email. Return Process: To initiate a refund, please contact our customer service team at support@everythingblocks.com. We will guide you through the return process and provide you with a return. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product. (We send free replacements for defective blocks) Refund Processing: Once we receive the returned item and verify its eligibility for a refund, we will process the refund to the original payment method within 15 business days. Contact Us: If you have any questions or concerns regarding our refund policy or the return process, please don't hesitate to contact our customer service team at support@everythingblocks.com. We are here to assist you and ensure your shopping experience with us is nothing short of excellent.